*This product is sold exclusively at our mall. *Removable charms are optional. *Production takes 2-7 days excluding weekends. *The length of the chain is different for each model. * It cannot be manufactured except for the models in the options.
Payment
We accept the following forms of payment:
- Credit Card
- Visa
- MasterCard
- American Express
- Discover
- PayPal
Shipping
Shipping Cost : International Shipping Fee
Shipping Time : 3 - 7 days
Please take into consideration that some products may take additional time for delivery and processing.
Important: Your order is shipped once your payment has been cleared. Please contact our customer service center
if you would like to request an exchange or return on your order.
Returns & Exchanges
- Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.